Terms of Service
Updated on 11th January, 2026.
Updated on 11th January, 2026.
1. INTRODUCTION AND ACCEPTANCE OF TERMS
1.1. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Superstellar Media Labs Private Limited ("Company", "we", "us", or "our"), governing your access to and use of superteams.ai and nextneural.superteams.ai (collectively, the "Platform" or "Services").
1.2. By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Data Protection Notice, which are incorporated herein by reference.
1.3. If you are accessing or using the Services on behalf of an organization, you represent and warrant that you have the authority to bind such organization to these Terms, and references to "you" shall include such organization.
1.4. If you do not agree to these Terms, you must immediately cease all use of the Platform and Services.
2. DEFINITIONS
2.1. "Applicable Laws" means all applicable laws, regulations, and rules in force in India, including but not limited to the Digital Personal Data Protection Act, 2023 ("DPDP Act"), Information Technology Act, 2000, and Consumer Protection Act, 2019.
2.2. "AI Services" means the artificial intelligence and machine learning services, tools, APIs, and related technologies provided through the Platform.
2.3. "Content" means all information, data, text, software, graphics, photographs, and other materials available on or through the Platform.
2.4. "Data Fiduciary" has the meaning assigned to it under the DPDP Act and refers to the Company in the context of processing Personal Data.
2.5. "Data Principal" has the meaning assigned to it under the DPDP Act and refers to the User whose Personal Data is being processed.
2.6. "Personal Data" has the meaning assigned to it under the DPDP Act and means data about an individual who is identifiable by or in relation to such data.
2.7. "Processing" means any operation or set of operations performed on Personal Data, whether automated or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, use, disclosure, or erasure.
2.8. "Service Retainer" means the subscription-based payment model applicable to superteams.ai services.
2.9. "Third-Party Services" means services, applications, or platforms operated by third parties that may be integrated with or accessible through the Platform.
3. SERVICES DESCRIPTION
3.1. The Company operates a Platform providing AI and machine learning services, tools, and technologies to Users for various business and technical purposes.
3.2. Services available through superteams.ai include, but are not limited to:
3.3. Services available through nextneural.superteams.ai operate on a pay-per-use basis and may include compute-intensive AI operations, neural network processing, and other resource-intensive services.
3.4. The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, subject to Applicable Laws.
3.5. Certain features or services may be subject to additional terms, conditions, or limitations, which will be communicated to you prior to your use of such features.
4. USER ACCOUNTS AND REGISTRATION
4.1. To access certain features of the Platform, you must create a user account by providing accurate, current, and complete information as prompted by the registration process.
4.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4.3. You must immediately notify the Company of any unauthorized use of your account or any other breach of security.
4.4. You represent and warrant that:
4.5. The Company reserves the right to refuse service, terminate accounts, or remove or edit Content at its sole discretion, particularly if we believe that the conduct violates these Terms or Applicable Laws.
5. DATA PROTECTION AND PRIVACY
5.1. The Company is committed to protecting your Personal Data in accordance with the DPDP Act, 2023, and other Applicable Laws governing data protection in India.
5.2. The Company acts as a Data Fiduciary in relation to Personal Data processed through the Platform, and you, as the User, are the Data Principal.
5.3. Our Privacy Policy, available at [INSERT PRIVACY POLICY URL], provides detailed information about:
5.4. The Company will make available all notices, terms, and privacy information in all 22 languages specified in the Eighth Schedule of the Constitution of India, in compliance with the DPDP Rules, 2025.
6. YOUR RIGHTS AS A DATA PRINCIPAL
6.1. Under the DPDP Act, 2023, you have the following rights with respect to your Personal Data:
6.1.1. Right to Access: You have the right to obtain confirmation of whether we are processing your Personal Data and to access such data.
6.1.2. Right to Correction: You have the right to have incomplete, inaccurate, misleading, or outdated Personal Data corrected.
6.1.3. Right to Erasure: You have the right to request erasure of your Personal Data, subject to certain exceptions under the DPDP Act.
6.1.4. Right to Grievance Redressal: You have the right to nominate an individual to exercise your rights in the event of death or incapacity.
6.1.5. Right to Withdraw Consent: Where Processing is based on consent, you have the right to withdraw such consent at any time.
6.2. To exercise any of these rights, you may contact us using the contact information provided in Section 20 of these Terms.
6.3. We will respond to your request within the timeframes specified in the DPDP Act and Rules, and in accordance with Applicable Laws.
6.4. You also have the right to file a complaint with the Data Protection Board of India if you believe your rights under the DPDP Act have been violated.
7. DATA COLLECTION, PROCESSING, AND SECURITY
7.1. We collect and process Personal Data only for specified, clear, and lawful purposes, and not in a manner incompatible with those purposes.
7.2. Categories of Personal Data we may collect include:
7.3. The Company implements appropriate technical and organizational security measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction, including:
7.4. We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Applicable Laws.
7.5. When Personal Data is no longer required, we will securely delete or anonymize it in accordance with our data retention policy and Applicable Laws.
8. CONSENT AND NOTICE REQUIREMENTS
8.1. By using the Platform, you provide your free, specific, informed, and unambiguous consent to the collection and Processing of your Personal Data as described in these Terms and our Privacy Policy.
8.2. For any Personal Data processed before the effective date of the DPDP Act and Rules, we have issued or will issue retrospective notices as required under the DPDP Rules, 2025.
8.3. Before collecting any Personal Data, we will provide you with a clear and transparent notice containing:
8.4. You may withdraw your consent at any time by contacting us. However, withdrawal of consent may affect your ability to access or use certain features of the Platform.
8.5. Where Processing is necessary for the performance of a contract or for compliance with legal obligations, such Processing may continue even after withdrawal of consent to the extent permitted by law.
9. DATA BREACH NOTIFICATION
9.1. In the event of a data breach that is likely to cause harm to Data Principals, the Company will notify:
9.2. Such notification will be provided within 72 hours of becoming aware of the breach, as required under the DPDP Rules, 2025.
9.3. The breach notification will include:
9.4. The Company maintains incident response procedures and will take immediate steps to contain, investigate, and remediate any data breach.
10. THIRD-PARTY INTEGRATIONS AND SERVICES
10.1. The Platform may integrate with, or provide access to, Third-Party Services to enhance functionality and user experience.
10.2. Your use of Third-Party Services is governed by the respective third party's terms of service and privacy policies. The Company is not responsible for the practices of Third-Party Services.
10.3. Before integrating any Third-Party Service with your account, we will:
10.4. You acknowledge that data shared with Third-Party Services may be subject to such third parties' data processing and privacy practices, which may differ from ours.
10.5. The Company will only share your Personal Data with Third-Party Services to the extent necessary for the integration and with your prior consent.
10.6. You may revoke access to Third-Party Services through your account settings at any time.
11. PAYMENT TERMS
11.1. Access to and use of certain Services require payment of fees as specified on the Platform.
11.2. Service Retainer Model
11.2.1. Services on superteams.ai are provided on a service retainer basis, where you pay a recurring fee for continued access to the Services.
11.2.2. Retainer fees are billed in advance on a monthly, quarterly, or annual basis as selected during registration or as otherwise agreed.
11.2.3. Unless otherwise specified, retainer fees are non-refundable.
11.2.4. The Company may change retainer fees upon thirty (30) days' prior written notice. Continued use of the Services after such notice constitutes acceptance of the new fees.
11.3. Pay-Per-Use Model
11.3.1. Services on nextneural.superteams.ai are billed on a pay-per-use basis, where you pay for actual usage of computational resources, API calls, or other measurable service units.
11.3.2. Usage rates and pricing are displayed on the Platform and may be updated from time to time.
11.3.3. You are responsible for monitoring your usage and associated charges.
11.3.4. Charges are billed monthly or when a specified billing threshold is reached, whichever occurs first.
11.4. General Payment Terms
11.4.1. All fees are exclusive of applicable taxes, including Goods and Services Tax (GST), which will be added to invoices as required by law.
11.4.2. Payment must be made in Indian Rupees (INR) unless otherwise specified in writing.
11.4.3. Late payments may result in suspension or termination of Services and may incur late fees as permitted by Applicable Laws.
11.4.4. You are responsible for providing complete and accurate billing information and for updating such information promptly if it changes.
11.4.5. The Company may suspend or terminate your access to the Services if payment is not received when due.
12. INTELLECTUAL PROPERTY RIGHTS
12.1. The Platform, including all Content, features, functionality, software, code, algorithms, user interfaces, and design, is owned by the Company or its licensors and is protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
12.2. These Terms grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal business purposes and in accordance with these Terms.
12.3. You may not:
12.4. Subject to these Terms, the Company grants you a limited right to use outputs generated by the AI Services for your internal business purposes.
12.5. You retain all ownership rights in any data, content, or materials you provide to the Platform ("User Content"). By providing User Content, you grant the Company a worldwide, non-exclusive, royalty-free license to use, process, and analyze such User Content solely for the purpose of providing the Services to you.
12.6. The Company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates. You may not use such marks without our prior written permission.
13. USER RESPONSIBILITIES AND PROHIBITED USES
13.1. You agree to use the Platform only for lawful purposes and in accordance with these Terms.
13.2. You agree NOT to:
13.3. You are responsible for all activity that occurs under your account and for ensuring that your use of the Services complies with these Terms and Applicable Laws.
13.4. You agree to cooperate with the Company in any investigation of suspected violations of these Terms.
14. AI AND MACHINE LEARNING SERVICES
14.1. The AI Services are provided on an "as is" basis. While we strive for accuracy and reliability, AI-generated outputs may contain errors, inaccuracies, or biases.
14.2. You acknowledge and agree that:
14.3. You are responsible for ensuring that your use of AI-generated outputs complies with all Applicable Laws, including intellectual property laws, privacy laws, and anti-discrimination laws.
14.4. The Company may use anonymized and aggregated data derived from your use of the AI Services to improve and enhance the Services, provided such use does not identify you or violate your confidentiality.
14.5. You grant the Company permission to use your feedback, suggestions, and input regarding the AI Services without compensation or attribution.
15. DISCLAIMERS AND WARRANTIES
15.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
15.2. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
15.3. The Company does not warrant that:
15.4. You acknowledge that the Company does not control the transfer of data over communications facilities, including the internet, and that the Services may be subject to limitations, delays, and other problems inherent in the use of such communications facilities.
15.5. No advice or information, whether oral or written, obtained from the Company or through the Services will create any warranty not expressly stated herein.
16. LIMITATION OF LIABILITY
16.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
16.2. THE FOREGOING LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
16.3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:
16.4. Some jurisdictions do not allow the exclusion or limitation of certain damages. If such laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights.
16.5. The limitations in this Section 16 shall apply to the fullest extent permitted by law.
17. INDEMNIFICATION
17.1. You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:
17.2. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
17.3. You agree not to settle any such matter without the prior written consent of the Company.
17.4. The Company will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
18. TERM AND TERMINATION
18.1. These Terms commence on the date you first access or use the Services and continue until terminated in accordance with this Section 18.
18.2. You may terminate your account and these Terms at any time by:
18.3. The Company may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:
18.4. Upon termination:
18.5. Upon your written request made within thirty (30) days of termination, we will provide you with a copy of your Personal Data in a commonly used electronic format, subject to technical feasibility and Applicable Laws.
18.6. After termination, we will retain your Personal Data only for as long as required by Applicable Laws or for legitimate business purposes, after which it will be securely deleted or anonymized.
19. GOVERNING LAW AND DISPUTE RESOLUTION
19.1. These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of India.
19.2. Subject to Section 19.4, any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Delhi, India, and you irrevocably submit to the jurisdiction of such courts.
19.3. You agree to waive any objection to the exercise of jurisdiction by such courts on the grounds of venue or forum non conveniens.
19.4. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.
19.5. The parties agree to first attempt to resolve any dispute through good faith negotiations for a period of thirty (30) days before initiating formal legal proceedings.
19.6. If you have a complaint regarding the Processing of your Personal Data, you may also file a complaint with the Data Protection Board of India in accordance with the DPDP Act.
20. CHANGES TO THESE TERMS
20.1. The Company reserves the right to modify or replace these Terms at any time at its sole discretion.
20.2. If we make material changes to these Terms, we will notify you by:
20.3. Such notice will be provided at least thirty (30) days prior to the effective date of the changes, unless the changes are required by law or are necessary to address security or operational issues, in which case they may be effective immediately.
20.4. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms.
20.5. If you do not agree to the modified Terms, you must stop using the Services and may terminate your account in accordance with Section 18.
20.6. The "Last Updated" date at the top of these Terms indicates when the Terms were last revised.
21. GENERAL PROVISIONS
21.1. Entire Agreement. These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Services, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements and understandings.
21.2. Waiver. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. The Company's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
21.3. Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.
21.4. Assignment. You may not assign or transfer these Terms or any rights granted hereunder, by operation of law or otherwise, without the Company's prior written consent. The Company may assign these Terms in their entirety without your consent to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
21.5. Force Majeure. The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
21.6. Notices. All notices to the Company should be sent to the contact information provided in Section 22. The Company may provide notices to you via email to the address associated with your account or by posting on the Platform.
21.7. No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you and the Company.
21.8. Headings. The section headings in these Terms are for convenience only and have no legal or contractual effect.
21.9. Survival. Sections 5, 6, 7, 9, 12, 15, 16, 17, 19, and 21 shall survive termination of these Terms.
21.10. Language. These Terms are executed in English. In case of any conflict between the English version and any translation, the English version shall prevail. However, the Company will make available translations in all 22 languages of the Eighth Schedule of the Constitution of India for informational purposes as required by the DPDP Rules.
22. CONTACT INFORMATION
22.1. For any questions, concerns, or complaints regarding these Terms, the Services, or data protection matters, please contact us at:
Superstellar Media Labs Private Limited
Address: 55 Lane 2 Saidullajab Westend Marg, Saket, Delhi 110030, India
Email: legal@superteams.ai
Email (Data Protection): support@superteams.ai
22.2. For matters related to the exercise of your rights under the DPDP Act or data protection concerns, please use the dedicated data protection contact email provided above.
22.3. If you are not satisfied with our response to your data protection concerns, you have the right to file a complaint with the Data Protection Board of India.